Privacy Policy
Privacy Policy
Skillfluence privacy policy
This Privacy Policy explains how Skillfluence collects, uses, and protects your personal data when you visit our website or engage with our services. Skillfluence respects your privacy and is committed to handling your personal data transparently, securely, and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to personal data collected through our website, programme applications, marketing activities, and other interactions with us. Contact details Post B35 Baltic Chambers, 50 Wellington Street, Glasgow, G2 6HJ, GB Email info@skillfluence.co.uk ICO Registration Number: ZA650692
What information we collect
We may collect and process the following types of personal data: Contact details (such as name, email address, phone number) Professional information (such as job title, organisation, sector) Programme application information (such as business details, stage of development, sector, and responses to application questions) Marketing preferences and engagement data Photograph and video may be taken at Skillfluence training and events Website usage data (such as IP address, browser type, pages visited, and cookies) We do not intentionally collect special category (sensitive) personal data.
How and why we use your data
We use personal data to: Respond to enquiries and communicate with you Deliver programmes and services Assess and manage programme applications Send marketing communications where you have opted in Improve our website and services Legal basis for processing We process personal data under one or more of the following lawful bases: Consent – where you have given clear permission (for example, to receive marketing emails) Contract – where processing is necessary to deliver a programme or service Legitimate interests – where processing is necessary for our business operations and does not override your rights Legal obligation – where we are required to process data by law We follow strict security procedures in the storage and disclosure of information that you have given us. If you make a request for a copy of your data we will respond within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy policy.
Data sharing and third parties
We use trusted service providers, including: Microsoft 365 (email and document management) Zoom (online delivery) Mailchimp (marketing communications) Pipedrive (CRM) We may also use analytics, online forms, and survey tools. We do not sell personal data and we do not disclose your personal data to third parties except as required and permitted by applicable law or with your explicit prior consent.
How long we keep information
We retain identifiable data for an undetermined amount of time, or until an individual requests that their data is deleted or anonymised, subject to any legal or contractual requirements.
Cookies
We use cookies and analytics tools to understand how our website is used. You can manage cookies through your browser settings.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. ICO’s Website: https://www.ico.org.uk/make-a-complaint
Skillfluence privacy policy
This Privacy Policy explains how Skillfluence collects, uses, and protects your personal data when you visit our website or engage with our services. Skillfluence respects your privacy and is committed to handling your personal data transparently, securely, and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to personal data collected through our website, programme applications, marketing activities, and other interactions with us. Contact details Post B35 Baltic Chambers, 50 Wellington Street, Glasgow, G2 6HJ, GB Email info@skillfluence.co.uk ICO Registration Number: ZA650692
What information we collect
We may collect and process the following types of personal data: Contact details (such as name, email address, phone number) Professional information (such as job title, organisation, sector) Programme application information (such as business details, stage of development, sector, and responses to application questions) Marketing preferences and engagement data Photograph and video may be taken at Skillfluence training and events Website usage data (such as IP address, browser type, pages visited, and cookies) We do not intentionally collect special category (sensitive) personal data.
How and why we use your data
We use personal data to: Respond to enquiries and communicate with you Deliver programmes and services Assess and manage programme applications Send marketing communications where you have opted in Improve our website and services Legal basis for processing We process personal data under one or more of the following lawful bases: Consent – where you have given clear permission (for example, to receive marketing emails) Contract – where processing is necessary to deliver a programme or service Legitimate interests – where processing is necessary for our business operations and does not override your rights Legal obligation – where we are required to process data by law We follow strict security procedures in the storage and disclosure of information that you have given us. If you make a request for a copy of your data we will respond within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy policy.
Data sharing and third parties
We use trusted service providers, including: Microsoft 365 (email and document management) Zoom (online delivery) Mailchimp (marketing communications) Pipedrive (CRM) We may also use analytics, online forms, and survey tools. We do not sell personal data and we do not disclose your personal data to third parties except as required and permitted by applicable law or with your explicit prior consent.
How long we keep information
We retain identifiable data for an undetermined amount of time, or until an individual requests that their data is deleted or anonymised, subject to any legal or contractual requirements.
Cookies
We use cookies and analytics tools to understand how our website is used. You can manage cookies through your browser settings.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. ICO’s Website: https://www.ico.org.uk/make-a-complaint
Skillfluence privacy policy
This Privacy Policy explains how Skillfluence collects, uses, and protects your personal data when you visit our website or engage with our services. Skillfluence respects your privacy and is committed to handling your personal data transparently, securely, and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to personal data collected through our website, programme applications, marketing activities, and other interactions with us. Contact details Post B35 Baltic Chambers, 50 Wellington Street, Glasgow, G2 6HJ, GB Email info@skillfluence.co.uk ICO Registration Number: ZA650692
What information we collect
We may collect and process the following types of personal data: Contact details (such as name, email address, phone number) Professional information (such as job title, organisation, sector) Programme application information (such as business details, stage of development, sector, and responses to application questions) Marketing preferences and engagement data Photograph and video may be taken at Skillfluence training and events Website usage data (such as IP address, browser type, pages visited, and cookies) We do not intentionally collect special category (sensitive) personal data.
How and why we use your data
We use personal data to: Respond to enquiries and communicate with you Deliver programmes and services Assess and manage programme applications Send marketing communications where you have opted in Improve our website and services Legal basis for processing We process personal data under one or more of the following lawful bases: Consent – where you have given clear permission (for example, to receive marketing emails) Contract – where processing is necessary to deliver a programme or service Legitimate interests – where processing is necessary for our business operations and does not override your rights Legal obligation – where we are required to process data by law We follow strict security procedures in the storage and disclosure of information that you have given us. If you make a request for a copy of your data we will respond within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy policy.
Data sharing and third parties
We use trusted service providers, including: Microsoft 365 (email and document management) Zoom (online delivery) Mailchimp (marketing communications) Pipedrive (CRM) We may also use analytics, online forms, and survey tools. We do not sell personal data and we do not disclose your personal data to third parties except as required and permitted by applicable law or with your explicit prior consent.
How long we keep information
We retain identifiable data for an undetermined amount of time, or until an individual requests that their data is deleted or anonymised, subject to any legal or contractual requirements.
Cookies
We use cookies and analytics tools to understand how our website is used. You can manage cookies through your browser settings.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. ICO’s Website: https://www.ico.org.uk/make-a-complaint